Privacy Policy
A Legal Disclaimer
Malvern Plastics (“we”, “our”, “us”) is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information.
Who We Are
Malvern Plastics Ltd
Plastic Injection Moulding & Prototyping
Address:
Unit 3, Spring Lane Industrial Estate
Spring Lane
Malvern
WR14 1AL
United Kingdom
Email: malvernplastics@gmail.com
Phone: +44 (0)1684 577321
We are the data controller under UK GDPR.
Information We Collect
a) Information You Provide
When you contact us or request a quote, we may collect:
• Name
• Email address
• Phone number
• Company name
• Details about your project
• Uploaded drawings or CAD files
b) Automatically Collected Data
We may collect:
• IP address
• Browser type/version
• Device data
• Pages visited
• Cookies (see section 10)
c) Project-Specific Data
For injection moulding, tooling, and prototyping:
• Technical drawings
• CAD models
• Production notes
• NDA confidential data (where applicable)
How We Use Your Information
We may use your data to:
• Respond to enquiries
• Provide quotes and technical advice
• Process and manage orders
• Improve our website
• Maintain internal records
• Comply with UK legal obligations
We never sell personal data.
Legal Basis for Processing
We process data based on:
• Legitimate interests – responding to business enquiries, managing projects
• Contractual necessity – providing quotes, discussing projects, manufacturing
• Legal obligation – tax, accounting, and audit compliance
• Consent – where explicitly provided (e.g., email marketing)
Data Security
We use protective measures including:
• Encrypted cloud storage
• Secure servers
• Restricted internal access
• Password-protected systems
We do not store payment card details.
Data Retention
We retain:
• General enquiries: up to 2 years
• Project data: for the duration of the project lifecycle
• Accounting/legal records: 6 years
After retention periods, data is securely deleted.
Sharing Your Information
We may share your information with trusted third parties such as:
• Tooling suppliers
• Prototype or material partners
• Secure IT and hosting providers
• Accountants and legal advisors
All partners must comply with UK GDPR.
We never sell your personal data.
International Data Transfers
If data is stored outside the UK (e.g., cloud providers), we ensure:
• Adequacy regulations, or
• Standard Contractual Clauses (SCCs)
Your Rights
You may request at any time:
• Access to your personal data
• Correction of inaccurate data
• Deletion of your data
• Restriction of processing
• Data portability
• Withdrawal of consent
Contact: malvernplastics@gmail.com
Cookies
We may use cookies to:
• Improve website functionality
• Analyse traffic
• Personalise user experience
You may disable cookies in your browser settings.
A standalone Cookie Policy can be created on request.
Third-Party Links
We are not responsible for the privacy practices of external sites linked from our website.
Updates To This Policy
We may update this policy from time to time. The latest version will always be shown on this page.
Contact Us
Malvern Plastics Ltd
Unit 3, Spring Lane Industrial Estate
Spring Lane
Malvern
WR14 1AL
United Kingdom
Email: malvernplastics@gmail.com
Phone: +44 (0)1684 577321